OUR MAIN OBJECTIVE IS TO PROTECT YOUR BANKING OPERATIONS

Mercantil Bank (Schweiz) AG, (hereinafter “MBS”), is committed to the protection of your financial privacy, your personal information and your funds, in your online transactions, as well as in those that do not require such connection. With this end in mind, we have incorporated the most advanced technology and several levels of security for the proper protection of your financial information. These measures allow us to verify your identity when you access our online services, and to protect your information while the same “travels” the internet between your computer and our institution.

ADVANCED ENCRYPTION

Security begins with the client browser. A secure browser will use advanced browser encryption to encode the information that flows from you to us, and vice-versa; making it unintelligible to the curious and system violators (known as hackers, and data-breakers); and to unauthorized third-parties. Online banking services require the use of a browser that provides security, such as, Netscape Navigator or Microsoft Internet Explorer. The encryption protects your information by converting into an undecipherable form; so that only MBS authorized representatives can access your financial information in its original format.

VeriSign VERISIGN™: TECNOLOGÍA DE CERTIFICACIÓN DIGITAL

For greater security, MBS also offers digital certification technology. This additional level of security offers you greater peace of mind, knowing that your communication with MBS goes through an authentication process, using Secure Socket Layer (SSL) technology, a security protocol for Web communications. It also includes an integrated security mechanism to guarantee that the information being sent remains private and unaltered, even when intercepted.

FIREWALL

We have installed a mechanism as a “protection barrier” or “firewall,” for the purpose of preventing access by unauthorized users, and to make sure that only authorized bank employees can access information sent to us.

ACCESS IDENTIFICATION

To make sure that only you can access your accounts, we suggest that you enter the system with an access code, a personal code and/or a Personal Identification Number (PIN). For security reasons, we request that you do not share it with other persons, nor tell them of the existence of these keys, codes and/or numbers. Also, you should avoid using combinations that are easy to identify (or to “guess”), such as the name of your spouse or of your sons, birth dates, PO Boxes, etc.

AUTOMATIC DISCONNECT
For additional protection, the online banking session will terminate if, following a certain period of time, your personal computer does not register any activity.